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BUYER FAQ

1. How can i become a buyer?
You can become an eHalal.com buyer by registering yourself at our Buyer Signup.

No, it’s free!
If you are not an eHalal.com buyer yet, feel free to join us now and enjoy the various benefits provided by eHalal.com.

3. Can I join as a buyer without email verification?
No, you must verify your email address to become a buyer. Please click the link in the verification email once you have receive it.

4. I have registered, but I am yet to receive any email from eHalal.com
Please check your email Spam folder or Junk folder. If you cannot find verification email from eHalal.com, kindly contact eHalal.com Customer Support at info@ehalal.com for further assistance.

5. Problems In Signing In

If you ' re having trouble signing in, here are some things to check:

  • Clear Your Browser's Cache and Cookies
    If you are not sure how to do this, kindly go to your Internet browser's "Help" menu, there will be instructions for how to clear the cache and cookies.
  • Check CAPS Lock and NUM Lock on Your Keyboard
    Please be aware that passwords are case sensitive, "MY PASSWORD" and "My Password" are recognized as two different sets of passwords
  • Incorrect Username / E-mail Address
    Please ensure you're entering the correct username or email. Your e-mail address must be in this format: username@domain.com (or .com.my, .net, .org, .edu, etc.)

If you're sure you're using the correct username or email address, try to reset your password. For more information, go to Reset Your Password


6. How can I reset my password?
If you forgot your password, you may reset your password at our Buyer Forgot Password page.


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